xyz3700
(New Member)
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Post by xyz3700 on Feb 27, 2024 6:03:24 GMT
Before man comes his history, his values, his conduct towards society. The reasoning is the same for companies. A company's image is invaluable. Building it over time inevitably demands compliance with current legislation, as well as appropriate treatment of the consumer. That said, there is a consensus that consumer e-commerce has its peculiarities, especially the consumer's distrust [1] of the supplier. Here are some reasons: lack of physical contact with the seller, the fluidity or dematerialization of the contract, the timeless nature of the offer, the legal technical complexity and the execution of the contract itself, not to mention the abusive commercial practices frequently adopted by eager traders for profit [2] . To combat it, there is only one path with no return: implementing a compliance program in consumer e-commerce. In general terms [3] , compliance means obedience to applicable legal [4] and regulatory commands, as well as compliance with general ethical values and standards of conduct established by specific branches of activities. Not limited to this definition, consumer compliance goes beyond rules of conduct Chinese Malaysia Phone Number List established by companies for their employees; This tool appears as a factor of social integration and aggregator of values within the company itself. The growth of any company that sells goods and services electronically necessarily follows from the adoption of a general plan: elaboration of terms and conditions of sale, privacy policies and a specific plan: compliance with laws, marketing strategy and data protection [5] . Let us fix our reasoning on this last point. Being objective and clear: companies are responsible for storing and processing the personal data of their employees and customers. The first step in implementing a consumer compliance program is identifying its data (personal data of employees and customers, data relating to payment information from suppliers and others). This data is extremely relevant, whether due to the necessary transparency that the company must have towards the consumer, or even for the purposes of quantitative and qualitative evolution of its balance sheet. It is important to emphasize that data capture must require express [6] and specific [7] consent , in accordance with the new law. If the consumer wants to access, update or even delete the data, the company must immediately make these options available.
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